Are you equipped to mitigate clinical risk? Here are the top 5 threats* to hospitals and health systems, as well as corresponding online courses for healthcare providers that tackle each issue.

Risk Med-IQ Course

CULTURE OF SAFETY

1. Burnout and clinical team disruptions can lead to health issues among providers, the loss of vital resources (ex. staff shortages, the closure of necessary units), patient safety issues, and increased healthcare costs.

 
  • Burnt out on Burnout: Effects on Provider Wellness and Patient Safety
  • What’s My Lane? Scope of Practice Risks
  • Webinar series (March 30)—Providing Patient Care During COVID: Managing the Legal Risk of Staffing & Supply Shortages with Sandra Cianflone, JD
2. Clinical team structures can collapse due to a high-stress environment, resulting in increased professionalism issues (eg, a travel nurse who is harassed or not assisted due to receiving a pay differential); workplace violence (both internal and external); and accompanying patient safety issues.
  • Team Communication
  • Proactive Patient Experience and Service Recovery Strategies
  • Webinar series (April 19)—Why Communication Programs Don’t Work with Geri Amori, PhD

COMMUNICATION

3. Patients have higher expectations regarding communication (eg, easy-to-use patient portals, immediate online responses), shared decision making (eg, patient choice vs paternalism), easy access to health information (eg, Open Notes), and choice in treatment venues (eg, hybrid vs virtual environments). 
  • Structural Vulnerability: Critical Conversations 

  • Virtual Care: Managing Labs and Patient Communication 

  • Documentation Risks: How to Defend the Care You Provide 

DIAGNOSTIC ERRORS, DELAY SCREENING, AND PATIENT MONITORING

4. Diagnostic testing and results are an ongoing area of concern due to EMRs that lack interfacing, insufficient processes to ensure orders are carried through, and the availability of multiple processes for handling orders and results.
  • Care Transitions 

  • Incidental Findings 

OB/GYN 

5. OB/GYN represents one of the highest-risk profiles in healthcare. Termination of the patient-provider relationship, early planning of and disagreements regarding the birth plan, vaginal birth after cesarean, drug screening among pregnant patients, and OB unit closures due to staffing shortages are among potential issues.
  • Risk and Safety Issues in Gynecology XIV

  • OB Informed Consent, Refusal, and Patient-Centered Decision-making

For a detailed description of each course, please contact us here.

To see how we help top hospitals and health systems reduce these risks and more, visit us here.

 

* as sourced from claims by Coverys

 

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